Press Releases
DOLE’s SEnA successfully settles 15 workers’ complaints in 16 days


The Department of Labor and Employment (DOLE)’s Single Entry Approach (SEnA) successfully settled 15 complaints filed by workers in Region 6 at an average of 16.2 days through conciliation conference, OIC Regional Director Manuel C. Roldan said today.


These complaints, which were filed in December when the Regional Office launched this approach, include violation of labor standards such as underpayment and non-payment of wages, non-payment of 13th month pay, overtime pay, holiday pay, separation pay and cash bond refund, and illegal dismissal.


Some P65,000 of workers’ backwages and other monetary benefits were recovered with the resolution of their complaints.


Roldan also said three dismissed workers were reinstated after the region’s desk officers have successfully conciliated and resolved the workers’ disagreements with their employers.


The DOLE 6 settled these complaints at an average of 16.2 days or earlier than the prescribed 30-day period to settle the dispute.


Roldan said SEnA has effectively prevented the complaints from ripening into full blown cases and helped parties arrive at amicable settlement.


“This strategy enabled us to settle the disputes in a short span of time and at the terms favorable to both the worker-complainant and management” he said.


The SEnA, an administrative measure aimed to provide a speedy, impartial, inexpensive and voluntary means to settle labor issues to prevent them from ripening into full blown disputes, is part of Secretary Rosalinda D. Baldoz’s commitment to Pres. Benigno C. Aquino III, as spelled out in the 22-point labor and employment agenda.


The DOLE provincial offices in Aklan, Antique, Capiz, Iloilo-Guimaras, and Negros Occidental and the offices of the National Labor Relations Commission (NLRC), National Conciliation and Mediation Board (NCMB), Philippine Overseas Employment Administration (POEA) and Overseas Workers Welfare Administration (OWWA) have designated SEnA desk officers to mediate any labor-related complaints. 

Dir. Caňete
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